White Olive Elite Rethymno

• Descriere

  This luxurious complex promises a comfortable stay, serene relaxation, and top-notch service. Its architecture, amenities, and prime location make it an ideal destination for a Greek holiday. The White Olive Elite Rethymno features two swimming pools, a pool bar, and a restaurant offering all-inclusive service. FAQ Are pets allowed at the hotel? Unfortunately, pets are not allowed at our hotels. Are premium drinks included in all-inclusive? Premium international drinks are not included in the all-inclusive package, but are available at an extra charge. Are sunbeds and umbrellas by the pool free of charge? Yes, sunbeds and umbrellas by the pool are free for hotel guests. Can I book my next stay directly at the hotel? Do you have a loyalty program? Of course! Our reception team will be happy to assist you with special offers for repeat guests, or you can book directly through our website. We currently offer exclusive discounts and perks for returning guests when booking directly online. Can I check in early? Early check-in is subject to availability. If your room is ready upon arrival, we’ll be happy to accommodate you. Can I print my boarding pass at reception? Yes, our reception team can assist you with printing travel documents. Can I rent a car or bike at the hotel? Is there a parking area? Yes, car and bike rentals can be arranged through our reception. There is a free public parking area just outside the hotel for guests’ use. Can I request a late check-out? Late check-out is subject to availability and involves an extra charge. Please check with reception during your stay. Can special dietary requirements be accommodated? Our buffet offers a wide selection of dishes to accommodate various dietary preferences, including nut-free, gluten-free, and dairy-free options. All food items are clearly labeled to help guests identify suitable choices. Our restaurant team will be happy to assist you in selecting dishes that meet your dietary needs. Please note that all meals are prepared in a kitchen where allergens are present. While we take great care to minimize cross-contamination, we cannot guarantee that any dish is completely free from traces of allergens. In cases of severe allergies or medical conditions, we recommend consulting your healthcare practitioner. To help us better accommodate your needs, please include any dietary requirements in your reservation. Can the hotel arrange a taxi? Yes, our reception can arrange a taxi for you at any time. Do rooms have a safe box? Yes, safe boxes are available in all rooms with a €10 refundable fee. Do rooms have air conditioning? Yes, all rooms are equipped with air conditioning. Do rooms have balconies or terraces? Most rooms feature a private balcony or terrace with outdoor furniture. Do rooms have a hair dryer? Yes, all guest rooms include a hair dryer. Do the hotels have swimming pools? Yes, all our hotels feature at least one swimming pool. Do the hotels offer all-inclusive packages? What is included? Yes, all of our hotels operate on an all-inclusive basis. Our all-inclusive package includes: • Buffet meals (breakfast, lunch, and dinner) • Snacks at the pool and bar • Soft drinks and a selection of local alcoholic beverages during the pool and bar operation hours You’ll find a detailed drinks menu available at the bar upon arrival. Do you provide highchairs in the restaurant? Yes, highchairs are available in the restaurant for young children. Does the hotel offer excursions? Yes, excursions and local tours can be arranged through our reception or trusted local partners. Does the hotel offer ironing facilities? An iron and ironing board can be provided upon request from reception. Does the hotel offer lunchboxes? Yes, lunchboxes can be prepared upon request, usually for excursions. Please inform reception one day in advance until 18:00. Does the hotel provide bathroom amenities? Yes, all rooms are equipped with basic bathroom amenities such as shampoo, shower gel, and soap. Does the hotel provide pool towels? Yes, pool towels are available for guests. You can request them from the reception with a €10 refundable fee. Does your hotel provide an infant bed (baby cot)? Is there an extra charge? Our hotels provide an infant bed (baby cot) in your room upon request. Please ensure this is noted in your booking so we can make the necessary arrangements for your stay. How much is the Climate Crisis Resilience Fee (previously Environmental Fee)? Can I pay by card or cash? Is it charged per room or per person? The current Climate Crisis Resilience Fee (CCRF) for the 2025 summer season, as announced by the Greek Government, is €15 per room per night for 5-star hotels and €10 per room per night for 4-star hotels. This fee is paid by guests directly upon arrival, either in cash or by credit card. It is charged per overnight stay, so the total amount is calculated by multiplying the fee by the number of nights stayed. Is bottled water included in all-inclusive? One bottle of water is provided complimentary on the first night of your stay. Additional bottled water can be purchased at reception. You’ll also find water stations throughout the hotel where you can refill your bottle. Is espresso coffee included in all-inclusive? Espresso coffee is not included but is available at an extra charge. Is the hotel adults-only? Some of our hotels cater to families, while others are designed for adults only. Please check your selected hotel’s description for details. Is there a doctor available at the hotel? Yes, a doctor is available on call. Please contact reception for assistance. Is there a dress code for the restaurant? Yes, smart casual attire is required for dinner. Swimwear is not permitted inside the restaurant. Is there a laundry service available? Yes, laundry service is available for an additional charge. Please ask at reception for details. Is there a luggage room available? Yes, we offer a luggage storage area for early arrivals or late departures. Is there a minibar or fridge in the room? Yes, each room includes a small fridge for your convenience. Is there parking available? Yes, free parking is available for hotel guests. Is Wi-Fi available at the hotel? Yes, free Wi-Fi is available throughout the common areas of the hotel. What are the check-in and check-out times? Check-in is from 15:00 and check-out is until 11:00. What are the reception opening hours? Our reception operates 24 hours a day for your convenience. What languages are spoken at reception? Our reception team speaks English and Greek. In some hotels, additional languages such as Polish, German, or French may also be spoken. What’s the weather like in Greece? You can view the forecast for your selected hotel here: https://www.meteo.gr/

Localizare hotel

Servicii incluse:

•          transport cu avionul Bucuresti - Creta Heraklion si retur;

•          1 bagaj de cala si 1 bagaj de cabina (conform specificatiilor companiei aeriene);

•          5 nopti cazare si masa conform ofertei;

•          transferuri aeroport – hotel – aeroport;

•          asistenta turistica la destinatie;

•          taxele de aeroport (se pot modifica).

Nota: Taxele de aeroport incluse in pret sunt cele valabile la data lansarii ofertei, respectiv ianuarie 2025. In situatia majorarii de catre compania aeriana a acestor taxe pana la data emiterii biletelor de avion (biletele se emit cu pana la 7 zile inainte de plecare), agentia isi rezerva dreptul de a modifica valoarea acestora.

Nu sunt incluse:

•          catering in timpul zborului;

•          asigurarea medicala de calatorie si asigurarea storno*;

•          excursiile optionale la destinatie.

*IMPORTANT! Va reamintim ca incheierea unei Asigurari STORNO de calatorie poate acoperi pierderile financiare cauzate de anulare, contracarand efectul penalizarilor aplicate. Va recomandam sa uzati de acest mijloc de protectie financiara care acopera cele mai frecvente evenimente ce cauzeaza anularea calatoriei.

CONDITII DE COMERCIALIZARE pentru rezervari efectuate in perioada 10.09 – 31.10.2025, pentru pachete de vacanta cu plecari in perioada 01.04.2026 – 31.10.2026

TERMENE DE PLATA:

• 10% din pretul pachetului turistic - la inscriere;
• 90% din pretul pachetului turistic - cu minim 30 zile inaintea plecarii.

Aceste conditii sunt standard si se pot modifica in cazul in care furnizorul de servicii la sol impune conditii speciale de anulare. 

CONDITII DE ANULARE / PENALIZARI

• 10% daca renuntarea se face din momentul confirmarii rezervarii si pana cu 30 zile inaintea plecarii;
• 100% din pretul pachetului turistic daca renuntarea se face cu mai putin de 30 zile inaintea plecarii si in caz de no-show.

Aceste conditii sunt standard si se pot modifica in cazul in care furnizorul de servicii la sol impune conditii speciale de plata/anulare.

CONDITII DE COMERCIALIZARE pentru rezervari efectuate in perioada 01.11 – 19.12.2025, pentru pachete de vacanta cu plecari in perioada 01.04.2026 – 31.10.2026

TERMENE DE PLATA:

• 20% din pretul pachetului turistic - la inscriere;
• 80% din pretul pachetului turistic - cu minim 30 zile inaintea plecarii.

Aceste conditii sunt standard si se pot modifica in cazul in care furnizorul de servicii la sol impune conditii speciale de anulare.

CONDITII DE ANULARE / PENALIZARI

• 20% daca renuntarea se face din momentul confirmarii rezervarii si pana cu 30 zile inaintea plecarii;
• 100% din pretul pachetului turistic daca renuntarea se face cu mai putin de 30 zile inaintea plecarii si in caz de no-show.

Aceste conditii sunt standard si se pot modifica in cazul in care furnizorul de servicii la sol impune conditii speciale de plata/anulare.

INFORMATII UTILE INAINTE DE CALATORIE:

Autoritatile din Grecia au decis introducerea unei taxe turistice locale  implementata la nivel national incepand cu 01.01.2018. Aceasta se va achita de catre turisti in numerar, la sosirea in unitatea de cazare.  Taxa de sejur este diferentiata in functie de clasificarea unitatilor de cazare, astfel: 

•          2 EUR/camera/noapte pentru hoteluri de 1 – 2*

•          5 EUR/camera/noapte pentru hoteluri de 3*

•          10 EUR/camera/noapte pentru hoteluri de 4*

•          15 EUR/camera/noapte pentru hoteluri de 5*

OBSERVATII:

•          DOCUMENTE NECESARE CALATORIEI: CARTE DE IDENTITATE SAU PASAPORT SIMPLU ELECTRONIC SAU TEMPORAR, VALABIL CEL PUTIN 6 LUNI DE LA INCHEIEREA CALATORIEI; TOTI COPIII AU NEVOIE DE PASAPORT;

•          ACEST PROGRAM NU NECESITA OBTINEREA VIZEI TURISTICE;

•          ofertele sunt valabile in limita locurilor disponibile la momentul rezervarii ferme si a incasarii unui avans;

•          procentele de early-booking precum si tarifele standard pot suferi modificari in orice moment (in sensul majorarii sau micsorarii acestora) si sunt decise de hotelieri; va rugam ca la momentul inscrierii sa reverificati valabilitatea ofertei si a pretului;

•          pentru infanti (0 – 1,99 ani) nu se achita taxa de aeroport, iar acestia nu beneficiaza de loc in avion; pentru patut, hotelul poate solicita achitarea unui supliment;

•          clasificarea pe stele a unitatilor de cazare este cea atribuita de oficialitatile din tarile vizitate, ca atare facilitatile camerelor sunt conforme cu standardele locale;

•          descrierile hotelurilor cuprinse in oferta sunt valabile la data intocmirii ofertei; in consecinta, agentia nu poate fi facuta raspunzatoare pentru eventualele neconcordante in privinta facilitatilor hotelului sau ale camerei; pentru acuratetea informatiei, se va consulta site-ul hotelului, mentionat in oferta;

•          pentru masa in regim All Inclusive, conceptul este specific fiecarui hotel si poate fi furnizat la cerere; (atentie! Pensiune Completa nu inseamna All Inclusive);

•          transferul inclus in pretul pachetului este un transfer de grup, ceea ce inseamna ca mijlocul de transport care va efectua transferurile va face opriri la mai multe hoteluri; turistii care doresc transfer privat pot solicita acest serviciu contra cost, iar confirmarea se va face in masura disponibilitatilor de la momentul rezervarii ferme;

•          conform reglementarilor in vigoare, minorii trebuie sa indeplineasca urmatoarele conditii pentru a fi lasati sa iasa din tara: sa calatoreasca cu cel putin un adult insotitor; sa aiba asupra lor acordul ambilor parinti (sau al parintelui care nu-i insoteste) legalizat la notariat; adultul care-i insoteste, in cazul in care acesta nu este unul dintre parinti, trebuie sa aiba cazier judiciar pe care sa-l prezinte la frontiera; informatii suplimentare pe www.politiadefrontiera.ro;

•          persoanele care calatoresc cu copii sub 18 ani trebuie sa detina pe langa pasaportul acestora si o copie a certificatului de nastere al copiilor (este posibil ca autoritatile de la frontiera sa o solicite);

•          agentia nu raspunde in cazul refuzului autoritatilor de la punctele de frontiera de a primi turistul pe teritoriul propriu sau de a-i permite sa paraseasca teritoriul propriu;

•          tariful pentru copil este valabil in cazul in care acesta sta in camera cu doi adulti. Pentru a beneficia de tariful de copil acesta trebuie sa nu fi depasit la data inceperii calatoriei varsta mentionata in program.

•          distributia camerelor la hoteluri se face de catre receptiile acestora; problemele legate de amplasarea sau aspectul camerei se rezolva de catre turist direct la receptie; acesta poate solicita sprijinul asistentului local in vederea remedierii problemelor;

•          hotelul isi rezerva dreptul de a solicita fiecarui turist o suma cash sau o copie a cartii de credit personale, ca garantie pentru cheltuielile suplimentare ce urmeaza a fi facute pe parcursul sederii;

•          pentru anumite facilitati din hotel sau din camera, hotelierul poate solicita taxe suplimentare; in momentul sosirii la hotel solicitati receptionerului sa va informeze cu exactitate asupra lor;

•          in ultimii ani tot mai multe hoteluri si vase de croaziera au initiat politica „fara bani cash” (cash free). Astfel, este posibil ca unii prestatori sa nu mai incaseze bani cash pentru serviciile suplimentare prestate, de aceea este important sa detineti un card de credit cand calatoriti in afara tarii;

•          in situatia de suprarezervare (overbooking) a unui hotel, determinata de activitatea hotelierilor, inainte sau dupa inceperea calatoriei, Agentia va oferi varianta de hotel in aceeasi zona sau intr-o zona apropiata, la aceeasi categorie sau de o categorie superioara fara sa modifice pretul;

•          agentia isi rezerva dreptul de a modifica valoarea taxelor de aeroport in cazul in care valoarea acestora este schimbata de compania aeriana;

•          agentia nu este raspunzatoare pentru modificarile orarului de zbor sau pentru intarzieri, acestea fiind in responsabilitatea companiei aeriene si a autoritatilor aeroportuare;

•          in situatia in care turistul achizitioneaza bilete de avion pe zboruri interne iar acestea nu mai corespund noului orar de zbor al cursei internationale sau aceasta se anuleaza, agentia nu are obligatia de a suporta eventualele diferente de pret ocazionate de reemiterea biletelor pe cursa interna;

•          politica de prealocare a locurilor in avion depinde de fiecare companie aeriana; la cerere, se pot furniza informatii suplimentare cu privire la acest aspect;

•          agentia nu este raspunzatoare pentru pierderea sau furtul bagajelor, a actelor sau a obiectelor personale; in cazul in care aceste situatii nedorite apar, turistul are obligatia de a depune personal plangere la organele competente;

•          excursiile optionale se efectueaza la fata locului cu agentii locale. Sumele aferente acestor excursii nu se incaseaza in numele si pentru agentia Tour Operatoare. Preturile excursiilor optionale pot fi mai mari decat cele ale excursiilor ce pot fi achizitionate de la receptia hotelurilor, aceasta datorandu-se faptului ca persoanele participante vor avea la dispozitie un mijloc de transport care ii va duce si ii va aduce la hotelul respectiv, ghidul excursiei si dupa caz ghid local.

•          este posibil ca excursiile optionale organizate de partener sa nu presupuna prezenta unui ghid sau insotitor roman; in aceasta situatie, limba de comunicare va fi engleza;

•          acest program nu are un grad ridicat de dificultate si nu are interdictii pentru persoanele cu mobilitate redusa;

•          in situatia in care turistul are cerinte speciale, cum ar fi dar fara a se limita la: camere alaturate sau cu o anumita localizare, meniu special, acestea vor fi cu titlul de solicitare catre prestatori dar nu vor fi considerate confirmate decat in masura posibilitatilor de la fata locului;

•          prezentul document constituie anexa la contractul de prestari servicii.